Role of Social Media Marketing on Customer Purchase Intention in Kathmandu Valley Nepal
How Consumer Purchase Intentions are affected by Social Media Marketing (with a specific reference to Kathmandu Valley) This research is restricted to examining the correlation between social media marketing and consumer purchase intention, as well as providing an analysis of the impact of social media marketing on consumer buy intention. In order to determine the relationship between social media marketing and consumer purchase intention, two social media advertising campaigns have been examined using a quantitative research methodology as a basis for a casual comparative analysis. Only 350 respondents completed the 382 questionnaires that were distributed using Google Form Sharing, which is how the data utilised in this study were gathered. A five-point Likert scale base questionnaire for the variables is one of the sets of instruments put up for the study, along with demographic and general information questions for each of the three groups. These kinds of techniques are not the ideal choice, and quantitative research makes this clear when convenience or purposeful sampling is used to collect data (Yilmaz, 2013). Analysing Data. The coefficient of variation and Pearson's correlation were the two methods used to analyse the data. Conversely, whereas informativeness and buy intention have the most positive correlation with one another, perceived relevance and purchase intention have the lowest correlation. Purchase Intention is the dependent variable, and the five variables (Habit, Informativeness, Interactivity, Performance Expectancy, and Hedonic Motivation) have p-values less than 0.05, indicating that they positively influence it. In contrast, Perceived Relevance has a p-value greater than 0.05, indicating that it has no significant effect on Purchase Intention. Many stakeholders, including but not limited to marketers, business experts, and policy officials in developing nations like Nepal, benefit from this study. The results offer practical insights into how we might use various social media marketing elements to increase customer buy intentions.
Downloads
References
Ajzen, I., & Fishbein, M. (1975). A Bayesian analysis of attribution processes. Psychological Bulletin, 82(2), 261-262.
Alalwan, A. A. (2018). Investigating the impact of social media advertising features on customer purchase intention. International Journal of Information Management, 42(2), 65-77.
Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics, 34(7), 1177-1190.
Carr, C. T., & Hayes, R. A. (2015). Social media: Defining, developing, and divining. Atlantic journal of communication, 23(1), 46-65.
Chen, S. C., & Lin, C. P. (2019). Understanding the effect of social media marketing activities: The mediation of social identification, perceived value, and satisfaction. Technological forecasting and social change, 140(1), 22-32.
Chen, X., & Qasim, H. (2021). Does E‐Brand experience matter in the consumer market? Explaining the impact of social media marketing activities on consumer‐based brand equity and love. Journal of Consumer Behavior, 20(5), 1065-1077.
Chu, S. C., & Chen, H. T. (2019). Impact of consumers' corporate social responsibility-related activities in social media on brand attitude, electronic word‐of‐mouth intention, and purchase intention: A study of Chinese consumer behavior. Journal of Consumer Behavior, 18(6), 453-462.
Ebrahim, R. S. (2020). The role of trust in understanding the impact of social media marketing on brand equity and brand loyalty. Journal of Relationship Marketing, 19(4), 287-308.
Hill, E. (2009). The Indian industrial relations system: Struggling to address the dynamics of a globalizing economy. Journal of Industrial Relations, 51(3), 395-410.
Ho, L. S., Zakaria, N. B., & Foo, S. M. (2024). The impact of social media marketing activities on customer purchase intention: a study of the property industry in Malaysia. Property Management, 12(2), 11-34.
Liu, P., & Qureshi, H. A. (2023). The Effects of Social Media Marketing on Customer’s Purchase Intention; a Moderated Mediation Model from Apparel Industry of Pakistan. International Journal of Business and Economics Research, 12(3), 115122.
Meliawati, T., Gerald, S. C., & Aruman, A. E. (2023). The effect of social media marketing TikTok and product quality towards purchase intention. Journal of Consumer Sciences, 8(1), 77-92.
Neupane, R. (2019). Effect of social media on Nepali consumer purchase decision. Pravaha, 25(1), 167-174. Rai, A., & Rai, C. K. (2022). Factors Affecting Online Purchase Intention of Prospects: A Study in Nepalese Context. Dristikon: A Multidisciplinary Journal, 12(1), 1-9.
Rai, A., & Rai, C. K. (2022). Factors Affecting Online Purchase Intention of Prospects: A Study in Nepalese Context. Dristikon: A Multidisciplinary Journal, 12(1), 1-9
Shrestha, A., Karki, A., Bhushan, M., Joshi, S., & Gurung, S. (2023). Effects of Social Media Marketing on Consumer Buying Behavior. New Perspective: Journal of Business and Economics, 6(1), 74-82.
Downloads
Copyright (c) 2025 Ballav Niroula , Sapana Vaidya

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.





















